Electronic Government 4th International Conference, EGOV 2005, Copenhagen, Denmark, August 22-26, 2005, Proceedings / [electronic resource] : edited by Maria A. Wimmer, Roland Traunmüller, Ake Grönlund, Kim V. Andersen. - 1st ed. 2005. - XIII, 317 p. online resource. - Information Systems and Applications, incl. Internet/Web, and HCI, 3591 2946-1642 ; . - Information Systems and Applications, incl. Internet/Web, and HCI, 3591 .

Challenges -- Organizational Transformation Through E-Government: Myth or Reality? -- The Governance of Back Office Integration in E-Government: Some Dutch Experiences -- E-Government Systems in Developing Countries: Stakeholders and Conflict -- Performance -- Intelligent Measuring and Improving Model for Customer Satisfaction Level in e-Government -- Accountability of Electronic Cross-Agency Service-Delivery Processes -- Citizen Relationship Management and E-Government -- DSS in a Local Government Context - How to Support Decisions Nobody Wants to Make? -- Monitoring and Updating Regulations and Policies for Government Services -- Service Take-Up and Impacts of E-Government in Austria -- Evaluation of a Risk-Modelling Tool at the Business Case of eService Projects - Results from a Workshop in the UK -- Achieving Administrative Transparency Through Information Systems: A Case Study in the Seoul Metropolitan Government -- Strategy -- eGovernment and Structural Reform on Bornholm: A Case Study -- When Technology Meets the Mind: A Comparative Study of the Technology Acceptance Model -- E-Government Practice: What One Country Could Learn from Other -- Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach -- Policy and Practice in Standards Selection for E-Government Interoperability Frameworks -- SIGES-PERE: A Collaborative GIS for Radiological Disaster Management -- Feasibility Study for a Legal Knowledge System in the County of Herford -- A Quality Inspection Method to Evaluate E-Government Sites -- Knowledge -- Organisational Changes, Skills and the Role of Leadership Required by eGovernment -- PA's Boundaries and the Organizational Knowledge Processes -- Providing Pan-European E-Government Services with the Use of Semantic Web Services Technologies: AGeneric Process Model -- A Proposal for a Semantic-Driven eGovernment Service Architecture -- Knowledge Engineering Suite: A Tool to Create Ontologies for Automatic Knowledge Representation in Knowledge-Based Systems -- Guided Interactive Information Access for E-Citizens -- Technology -- The Opportunities and Barriers of User Profiling in the Public Sector -- Personalized Access to Multi-version Norm Texts in an eGovernment Scenario -- An Infrastructural Approach to Secure Interoperability of Electronic IDs: The Bridging Backbone -- A Distributed Network Architecture for Robust Internet Voting Systems -- Electronic Voting: An All-Purpose Platform.

9783540317371

10.1007/11545156 doi


Computers and civilization.
Electronic data processing--Management.
Computers--Law and legislation.
Information technology--Law and legislation.
Computer networks .
User interfaces (Computer systems).
Human-computer interaction.
Information technology--Management.
Computers and Society.
IT Operations.
Legal Aspects of Computing.
Computer Communication Networks.
User Interfaces and Human Computer Interaction.
Computer Application in Administrative Data Processing.

QA76.9.C66

303.4834