After-sales Service of Engineering Industrial Assets (Record no. 53130)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03206nam a22005535i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 978-3-319-03710-3 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200420221300.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140110s2014 gw | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9783319037103 |
| -- | 978-3-319-03710-3 |
| 082 04 - CLASSIFICATION NUMBER | |
| Call Number | 658.56 |
| 100 1# - AUTHOR NAME | |
| Author | Gonz�alez-Prida D�iaz, Vicente. |
| 245 10 - TITLE STATEMENT | |
| Title | After-sales Service of Engineering Industrial Assets |
| Sub Title | A Reference Framework for Warranty Management / |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | XXII, 318 p. 106 illus., 4 illus. in color. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Remark 2 | 1. Introduction -- 2. Current Issues in Warranty Management -- 3. A Reference Framework for Warranty Management -- 4. Development of the Framework Stages -- 5. Extensions to the Framework -- 6. Results and Conclusions. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products, and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.  "After-sales Service of Engineering Industrial Assets" comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in aftersales management, assets engineering and warranty management. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Crespo M�arquez, Adolfo. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://dx.doi.org/10.1007/978-3-319-03710-3 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | eBooks |
| 264 #1 - | |
| -- | Cham : |
| -- | Springer International Publishing : |
| -- | Imprint: Springer, |
| -- | 2014. |
| 336 ## - | |
| -- | text |
| -- | txt |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | c |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | cr |
| -- | rdacarrier |
| 347 ## - | |
| -- | text file |
| -- | |
| -- | rda |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Engineering. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial management. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Engineering economics. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Engineering economy. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Quality control. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Reliability. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial safety. |
| 650 14 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Engineering. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Quality Control, Reliability, Safety and Risk. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Engineering Economics, Organization, Logistics, Marketing. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Innovation/Technology Management. |
| 912 ## - | |
| -- | ZDB-2-ENG |
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