Advances in the Human Side of Service Engineering (Record no. 75973)
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| 000 -LEADER | |
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| fixed length control field | 03639nam a22006135i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 978-3-030-80840-2 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220801214121.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210702s2021 sz | s |||| 0|eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9783030808402 |
| -- | 978-3-030-80840-2 |
| 082 04 - CLASSIFICATION NUMBER | |
| Call Number | 658.5 |
| 245 10 - TITLE STATEMENT | |
| Title | Advances in the Human Side of Service Engineering |
| Sub Title | Proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. 2021. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | XVI, 529 p. 114 illus., 58 illus. in color. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Lecture Notes in Networks and Systems, |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25–29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations. . |
| 700 1# - AUTHOR 2 | |
| Author 2 | Leitner, Christine. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Ganz, Walter. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Satterfield, Debra. |
| 700 1# - AUTHOR 2 | |
| Author 2 | Bassano, Clara. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | https://doi.org/10.1007/978-3-030-80840-2 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | eBooks |
| 264 #1 - | |
| -- | Cham : |
| -- | Springer International Publishing : |
| -- | Imprint: Springer, |
| -- | 2021. |
| 336 ## - | |
| -- | text |
| -- | txt |
| -- | rdacontent |
| 337 ## - | |
| -- | computer |
| -- | c |
| -- | rdamedia |
| 338 ## - | |
| -- | online resource |
| -- | cr |
| -- | rdacarrier |
| 347 ## - | |
| -- | text file |
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| -- | rda |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial Management. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Technological innovations. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | User interfaces (Computer systems). |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Human-computer interaction. |
| 650 #0 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Science—Social aspects. |
| 650 14 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Industrial Management. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Innovation and Technology Management. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | User Interfaces and Human Computer Interaction. |
| 650 24 - SUBJECT ADDED ENTRY--SUBJECT 1 | |
| -- | Science and Technology Studies. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| -- | 2367-3389 ; |
| 912 ## - | |
| -- | ZDB-2-ENG |
| 912 ## - | |
| -- | ZDB-2-SXE |
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