Central Library

Serviceology for Services (Record no. 91726)

000 -LEADER
fixed length control field 03001nam a22006255i 4500
001 - CONTROL NUMBER
control field 978-3-319-61240-9
003 - CONTROL NUMBER IDENTIFIER
control field DE-He213
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240730183208.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr nn 008mamaa
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170630s2017 sz | s |||| 0|eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9783319612409
-- 978-3-319-61240-9
024 7# - OTHER STANDARD IDENTIFIER
Standard number or code 10.1007/978-3-319-61240-9
Source of number or code doi
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number QA76.758
072 #7 - SUBJECT CATEGORY CODE
Subject category code UMZ
Source bicssc
072 #7 - SUBJECT CATEGORY CODE
Subject category code COM051230
Source bisacsh
072 #7 - SUBJECT CATEGORY CODE
Subject category code UMZ
Source thema
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 005.1
Edition number 23
245 10 - TITLE STATEMENT
Title Serviceology for Services
Medium [electronic resource] :
Remainder of title 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings /
Statement of responsibility, etc. edited by Yoshinori Hara, Dimitris Karagiannis.
250 ## - EDITION STATEMENT
Edition statement 1st ed. 2017.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Cham :
Name of producer, publisher, distributor, manufacturer Springer International Publishing :
-- Imprint: Springer,
Date of production, publication, distribution, manufacture, or copyright notice 2017.
300 ## - PHYSICAL DESCRIPTION
Extent XV, 237 p. 87 illus.
Other physical details online resource.
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
347 ## - DIGITAL FILE CHARACTERISTICS
File type text file
Encoding format PDF
Source rda
490 1# - SERIES STATEMENT
Series statement Programming and Software Engineering,
International Standard Serial Number 2945-9168 ;
Volume/sequential designation 10371
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design.
520 ## - SUMMARY, ETC.
Summary, etc. This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Software engineering.
9 (RLIN) 4138
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Application software.
9 (RLIN) 130915
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Electronic data processing
General subdivision Management.
9 (RLIN) 130916
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business information services.
9 (RLIN) 28705
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Computer networks .
9 (RLIN) 31572
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Information storage and retrieval systems.
9 (RLIN) 22213
650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Software Engineering.
9 (RLIN) 4138
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Computer and Information Systems Applications.
9 (RLIN) 130917
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element IT Operations.
9 (RLIN) 31703
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element IT in Business.
9 (RLIN) 33373
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Computer Communication Networks.
9 (RLIN) 130918
650 24 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Information Storage and Retrieval.
9 (RLIN) 23927
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Hara, Yoshinori.
Relator term editor.
Relationship edt
-- http://id.loc.gov/vocabulary/relators/edt
9 (RLIN) 130919
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Karagiannis, Dimitris.
Relator term editor.
Relationship edt
-- http://id.loc.gov/vocabulary/relators/edt
9 (RLIN) 130920
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element SpringerLink (Online service)
9 (RLIN) 130921
773 0# - HOST ITEM ENTRY
Title Springer Nature eBook
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Printed edition:
International Standard Book Number 9783319612393
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Printed edition:
International Standard Book Number 9783319612416
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Programming and Software Engineering,
International Standard Serial Number 2945-9168 ;
Volume/sequential designation 10371
9 (RLIN) 130922
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://doi.org/10.1007/978-3-319-61240-9">https://doi.org/10.1007/978-3-319-61240-9</a>
912 ## -
-- ZDB-2-SCS
912 ## -
-- ZDB-2-SXCS
912 ## -
-- ZDB-2-LNC
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type eBooks-Lecture Notes in CS

No items available.