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Serviceology for Services [electronic resource] : Selected papers of the 1st International Conference of Serviceology / edited by Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka.

by Mochimaru, Masaaki [editor.] | Ueda, Kanji [editor.] | Takenaka, Takeshi [editor.] | SpringerLink (Online service).

Source: Springer eBooksMaterial type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: Tokyo : Springer Japan : Imprint: Springer, 2014Online access: Click here to access online Availability: No items available

Serviceology for Smart Service System [electronic resource] : Selected papers of the 3rd International Conference of Serviceology / edited by Yuriko Sawatani, James Spohrer, Stephen Kwan, Takeshi Takenaka.

by Sawatani, Yuriko [editor.] | Spohrer, James [editor.] | Kwan, Stephen [editor.] | Takenaka, Takeshi [editor.] | SpringerLink (Online service).

Edition: 1st ed. 2017.Source: Springer Nature eBookMaterial type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: Tokyo : Springer Japan : Imprint: Springer, 2017Online access: Click here to access online Availability: No items available