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| 020 | _a8174760008 | ||
| 082 | _a658.562 D795 | ||
| 100 | _aDRUMMOND,H | ||
| 245 | 0 | _aT.Q.M. MOVEMENT: WHAT TOTAL QUALITY MANAGEMENT IS REALLY ALL ABOUT | |
| 260 |
_aNEW DELHI _bUBS _c1994 |
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