| 000 | 00396nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 190711s9999 xx 000 0 und d | ||
| 020 | _a0070659193 | ||
| 082 | _a658.42 K39 | ||
| 100 | _aKERBER,R.L. | ||
| 245 | 0 | _aSTRATEGIC PRODUCT CREATION ; DELIVER CUSTOMER SATISFACTION FROM EVERY LEVEL OF Y | |
| 260 |
_aNEW YORK _bTata McGraw-Hill _c2007 |
||
| 300 | _avii+315p.,23X15Cms. | ||
| 942 |
_cBK _2DDC |
||
| 999 |
_c34111 _d34111 |
||