| 000 | 00396nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 190711s9999 xx 000 0 und d | ||
| 020 | _a8178298641 | ||
| 082 | _a658.5 K63 | ||
| 100 | _aKLASSEN, R.D. | ||
| 245 | 0 | _aCASES IN OPERATIONS MANAGEMENT : BUILDING CUSTOMER VALUE THROUGH WORLD-CLASS OPE | |
| 260 |
_aLos Angeles _bSage Publication _c2008 |
||
| 300 | _ax+423p.24x5Cms, | ||
| 942 |
_cBK _2DDC |
||
| 999 |
_c35895 _d35895 |
||