000 03216nam a22004815i 4500
001 978-3-658-04630-9
003 DE-He213
005 20200420211746.0
007 cr nn 008mamaa
008 131230s2014 gw | s |||| 0|eng d
020 _a9783658046309
_9978-3-658-04630-9
024 7 _a10.1007/978-3-658-04630-9
_2doi
050 4 _aHF5410-5417.5
072 7 _aKJS
_2bicssc
072 7 _aKJSM
_2bicssc
072 7 _aBUS043000
_2bisacsh
082 0 4 _a658.8
_223
100 1 _aPreuss, Christoph.
_eauthor.
245 1 0 _aRetail Marketing and Sales Performance
_h[electronic resource] :
_bA Definitive Guide to Optimizing Service Quality and Sales Effectiveness /
_cby Christoph Preuss.
264 1 _aWiesbaden :
_bSpringer Fachmedien Wiesbaden :
_bImprint: Springer Gabler,
_c2014.
300 _aXXIV, 224 p. 24 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aIntroduction -- Retail marketing, concepts and research model -- Methodology and methods -- Results -- Discussion of results.
520 _aThe purpose of this research project is to contribute to effective retail by determining the impacts of the elements of retail marketing interventions on sales performance in franchises and branches. The approach comprises a series of complementary surveys of franchisees, branch managers, shop visitors and customers. This is enriched with secondary data and sector-specific structural detail to determine the direct and mediating effects of retail marketing on sales performance. Through factor analysis results provide evidence that Retail Marketing has a high and positive, direct-structural impact on sales performance. Christoph Preuss contributes to the development of the dichotomy of branch and franchise management by exploring their operational differences. Retailers can exploit retail marketing more effectively if they understand that structural retail marketing parameters make the greatest impact on an outlet's sales performance.    Contents Retail Marketing, Concepts and Research Model Internal Marketing Sales Performance Human Resources Management     Target Groups Researchers and students of business sciences especially in the field of management Practitioners in marketing, distribution or human resources management      About the author Christoph Preuss holds an MBA from the University of St. Gallen and a doctoral degree from the Bradford University School of Management. He is now a senior sales & marketing executive in the Information and communication Industry.
650 0 _aBusiness.
650 0 _aMarketing.
650 0 _aManagement.
650 0 _aSales management.
650 1 4 _aBusiness and Management.
650 2 4 _aMarketing.
650 2 4 _aManagement.
650 2 4 _aSales/Distribution.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783658046293
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-658-04630-9
912 _aZDB-2-SBE
942 _cEBK
999 _c50993
_d50993