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020 _a9781461445937
_9978-1-4614-4593-7
024 7 _a10.1007/978-1-4614-4593-7
_2doi
050 4 _aTK5102.9
050 4 _aTA1637-1638
050 4 _aTK7882.S65
072 7 _aTTBM
_2bicssc
072 7 _aUYS
_2bicssc
072 7 _aTEC008000
_2bisacsh
072 7 _aCOM073000
_2bisacsh
082 0 4 _a621.382
_223
100 1 _aSchmitt, Alexander.
_eauthor.
245 1 0 _aTowards Adaptive Spoken Dialog Systems
_h[electronic resource] /
_cby Alexander Schmitt, Wolfgang Minker.
264 1 _aNew York, NY :
_bSpringer New York :
_bImprint: Springer,
_c2013.
300 _aXIV, 254 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aIntroduction -- Background and Related Research -- Interaction Modeling and Platform Development -- Novel Strategies for Emotion Recognition -- Novel Approaches to Pattern-based Interaction Quality Modeling -- Statistically Modeling and Predicting Task Success -- Conclusion and Future Directions.
520 _aIn Monitoring Adaptive Spoken Dialog Systems, authors Alexander Schmitt and Wolfgang Minker investigate statistical approaches that allow for recognition of negative dialog patterns in Spoken Dialog Systems (SDS). The presented stochastic methods allow a flexible, portable and  accurate use.  Beginning with the foundations of machine learning and pattern recognition, this monograph examines how frequently users show negative emotions in spoken dialog systems and develop novel approaches to speech-based emotion recognition using hybrid approach to model emotions. The authors make use of statistical methods based on acoustic, linguistic and contextual features to examine the relationship between the interaction flow and the occurrence of emotions using non-acted  recordings several thousand real users from commercial and non-commercial SDS. Additionally, the authors present novel statistical methods that spot problems within a dialog based on interaction patterns. The approaches enable future SDS to offer more natural and robust interactions. This work provides insights, lessons and  inspiration for future research and development, not only for spoken dialog systems, but for data-driven approaches to human-machine interaction in general.
650 0 _aEngineering.
650 0 _aData mining.
650 0 _aUser interfaces (Computer systems).
650 0 _aComputer graphics.
650 1 4 _aEngineering.
650 2 4 _aSignal, Image and Speech Processing.
650 2 4 _aData Mining and Knowledge Discovery.
650 2 4 _aUser Interfaces and Human Computer Interaction.
650 2 4 _aComputer Imaging, Vision, Pattern Recognition and Graphics.
700 1 _aMinker, Wolfgang.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9781461445920
856 4 0 _uhttp://dx.doi.org/10.1007/978-1-4614-4593-7
912 _aZDB-2-ENG
942 _cEBK
999 _c52669
_d52669