000 03921nam a22005655i 4500
001 978-3-642-33143-5
003 DE-He213
005 20200421112227.0
007 cr nn 008mamaa
008 130228s2013 gw | s |||| 0|eng d
020 _a9783642331435
_9978-3-642-33143-5
024 7 _a10.1007/978-3-642-33143-5
_2doi
050 4 _aQA76.76.A65
050 4 _aTA345-345.5
072 7 _aJPP
_2bicssc
072 7 _aUB
_2bicssc
072 7 _aCOM018000
_2bisacsh
072 7 _aPOL017000
_2bisacsh
082 0 4 _a004
_223
100 1 _aDumas, Marlon.
_eauthor.
245 1 0 _aFundamentals of Business Process Management
_h[electronic resource] /
_cby Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers.
264 1 _aBerlin, Heidelberg :
_bSpringer Berlin Heidelberg :
_bImprint: Springer,
_c2013.
300 _aXXVII, 399 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _aIntroduction to Business Process Management -- Process Identification -- Essential Process Modeling -- Advanced Process Modeling -- Process Discovery -- Qualitative Process Analysis -- Quantitative Process Analysis -- Process Redesign -- Process Automation -- Process Intelligence.
520 _aBusiness Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide.    In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises - many with solutions - as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website fundamentals-of-bpm.org.
650 0 _aComputer science.
650 0 _aManagement information systems.
650 0 _aIndustrial management.
650 0 _aSoftware engineering.
650 0 _aApplication software.
650 1 4 _aComputer Science.
650 2 4 _aComputer Appl. in Administrative Data Processing.
650 2 4 _aBusiness Process Management.
650 2 4 _aInformation Systems Applications (incl. Internet).
650 2 4 _aSoftware Engineering.
700 1 _aLa Rosa, Marcello.
_eauthor.
700 1 _aMendling, Jan.
_eauthor.
700 1 _aReijers, Hajo A.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783642331428
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-642-33143-5
912 _aZDB-2-SCS
942 _cEBK
999 _c57775
_d57775