000			05159nam a2200553 i 4500
001			7304001
003			IEEE
005			20200421114121.0
006			m o d
007			cr |n|||||||||
008			151222s2015 njua ob 001 eng d
010			_z 2008299871 (print)
020			_a9781119134664 _qelectronic
020			_z9780470084601 _qpaperback
024	7		_a10.1002/9781119134664 _2doi
035			_a(CaBNVSL)mat07304001
035			_a(IDAMS)0b00006484a80f81
040			_aCaBNVSL _beng _erda _cCaBNVSL _dCaBNVSL
050		4	_aHD9696.63.A2 _bY43 2007eb
100	1		_aYeakley, Celeste Labrunda, _eauthor.
245	1	0	_aCollaborative process improvement : _bwith examples from the software world / _cCeleste Labrunda Yeakley, Jeffrey D. Fiebrich.
264		1	_aHoboken, New Jersey : _bWiley-Interscience, _cc2007.
264		2	_a[Piscataqay, New Jersey] : _bIEEE Xplore, _c[2015]
300			_a1 PDF (xxi, 178 pages) : _billustrations.
336			_atext _2rdacontent
337			_aelectronic _2isbdmedia
338			_aonline resource _2rdacarrier
490	1		_aPractitioners
504			_aIncludes bibliographical references (p. 173-175) and index.
505	0		_aList of Figures. -- Preface. -- How to Read This Book. -- Introduction. -- Special Thanks and Acknowledgments. -- Chapter 1. Your World-Understanding Your Situation and Preparing First Steps. -- Chapter 2. Welcome to the World-Establishing Advocates and Champions. -- Chapter 3. Drawing Your Map-Initiating your CPI Program. -- Chapter 4. World Vision-Training the Organization. -- Chapter 5. World Views-Addressing the Capital Q. -- Chapter 6. Around the World-Acknowledging Cultural Diversity. -- Chapter 7. Move Your World-Managing Change. -- Chapter 8. Rock Your World-Encouraging Process Perpetual Motion. -- Chapter 9. Your World of Influence-Sneezing and Spreading the Improvement Virus. -- Chapter 10. World Climate-Checking for Vital Signs. -- Chapter 11. World Health-Evaluating Progress. -- Chapter 12. World News-Rewarding and Recognizing Work. -- Chapter 13. Modern World-Building Meaningful Quality Pictures. -- Chapter 14. One World-Uniting Your Change Maps with the New World View. -- Definitions. -- Acronyms. -- References and Resources. -- Index.
506	1		_aRestricted to subscribers or individual electronic text purchasers.
520			_a"Masterfully written by Yeakley and Fiebrich, this book, Collaborative Process Improvement, offers refreshing encouragement in a worldly approach that transcends boundaries of functional processes, and provides many metaphors which may be used in human relations." -Salvador SeBasco, Literary Director and host of the INSIDE VIEWTM show, on CNN affiliate station KNLE The complete and practical handbook to successfully implement quality awareness at any software company Collaborative Process Improvement specifically addresses software companies that are interested in addressing quality in human terms. Using Collaborative Process Improvement techniques builds effective processes to deliver quality products; it helps readers relate to what quality means to the end-user and provides the essential tools and methods to integrate the face of the customer into the organization's day-to-day processes. It comes complete with real-world examples that are practical and understandable to professionals in every role of a company. Evolving from the authors' firsthand experiences in the software, semiconductor, and computer industries, Collaborative Process Improvement features practical methods that allow work to be individually mapped and analyzed, and then recombined to create an overall picture. It makes implementation easy with a wealth of checklists, templates, exercises, tips, and pitfalls to avoid. This hands-on guide covers: . Mapping your own world. Establishing Advocates and Champions. Training the organization. Acknowledging cultural diversity. Managing change. Encouraging continuous process improvement. Spreading the improvement initiative. Determining measures of evaluation and success. Rewarding process improvement successes. Seeing your company from the customer's eyes. Uniting individual and group maps There's no need for expensive tools or programs-Collaborative Process Improvement is all that software companies need to effectively build improvement processes into the daily work life of every employee.
530			_aAlso available in print.
538			_aMode of access: World Wide Web
588			_aDescription based on PDF viewed 12/22/2015.
650		0	_aComputer software industry _xManagement.
650		0	_aComputer software _xDevelopment _xManagement.
650		0	_aComputer software _xQuality control.
650		0	_aReengineering (Management)
655		0	_aElectronic books.
700	1		_aFiebrich, Jeffrey D.
710	2		_aIEEE Xplore (Online Service), _edistributor.
710	2		_aWiley, _epublisher.
710	2		_aIEEE Computer Society.
776	0	8	_iPrint version: _z9780470084601
830		0	_aPractitioners
856	4	2	_3Abstract with links to resource _uhttp://ieeexplore.ieee.org/xpl/bkabstractplus.jsp?bkn=7304001
942			_cEBK
999			_c59748 _d59748