| 000 | 00497nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c63807 _d63807 |
||
| 005 | 20201123165835.0 | ||
| 008 | 201123b ||||| |||| 00| 0 eng d | ||
| 020 | _a1850322090 | ||
| 082 | _a621.3819645 G162E | ||
| 100 | _aGallagher, Richard S. | ||
| 245 | _aEffective Software Customer Support | ||
| 260 |
_aNew York _bInternational Thomson Computer Press _c1995 |
||
| 300 | _ap.320 | ||
| 650 | _bSoftware Support | ||
| 650 | _bError Tracking | ||
| 650 | _bManagement Support | ||
| 942 | _cSW | ||