000 00373nam a2200145Ia 4500
008 190706s9999 xx 000 0 und d
020 _a978-0-07--70099
082 _a658.8 Z65
100 _aZEITHAML, V.A. & OTHERS
245 0 _aSERVICES MARKETING -
250 _a5th
260 _aNEW DELHI
_bTata McGraw-Hill
_c2011
300 _axxvii+763p., 23x18Cm
942 _cREF
_2DDC
999 _c7216
_d7216