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020 _a9789813343320
_9978-981-33-4332-0
024 7 _a10.1007/978-981-33-4332-0
_2doi
050 4 _aTX955-985
072 7 _aKJMV4
_2bicssc
072 7 _aBUS093000
_2bisacsh
072 7 _aKJMV4
_2thema
082 0 4 _a352.56
_223
100 1 _aAmos, Daniel.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_945390
245 1 0 _aMeasurement of Facilities Management Performance in Ghana's Public Hospitals
_h[electronic resource] /
_cby Daniel Amos, Cheong Peng Au-Yong, Zairul Nisham Musa.
250 _a1st ed. 2021.
264 1 _aSingapore :
_bSpringer Nature Singapore :
_bImprint: Springer,
_c2021.
300 _aXV, 118 p. 24 illus., 4 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aManagement in the Built Environment,
_x2522-0055
505 0 _aIntroduction -- The concept of Facilities Management -- Performance Measurement Literature Review -- Research Methodology -- Findings and Discussions -- Conculsions.
520 _aThis book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors. .
650 0 _aFacility management.
_93482
650 0 _aHealth services administration.
_935542
650 0 _aProject management.
_93328
650 1 4 _aFacility Management.
_93482
650 2 4 _aHealth Care Management.
_935543
650 2 4 _aProject Management.
_93328
700 1 _aAu-Yong, Cheong Peng.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_945391
700 1 _aMusa, Zairul Nisham.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_945392
710 2 _aSpringerLink (Online service)
_945393
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9789813343313
776 0 8 _iPrinted edition:
_z9789813343337
776 0 8 _iPrinted edition:
_z9789813343344
830 0 _aManagement in the Built Environment,
_x2522-0055
_945394
856 4 0 _uhttps://doi.org/10.1007/978-981-33-4332-0
912 _aZDB-2-ENG
912 _aZDB-2-SXE
942 _cEBK
999 _c77673
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