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001 978-981-10-5224-8
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008 170719s2018 si | s |||| 0|eng d
020 _a9789811052248
_9978-981-10-5224-8
024 7 _a10.1007/978-981-10-5224-8
_2doi
050 4 _aTK5102.9
072 7 _aTJF
_2bicssc
072 7 _aUYS
_2bicssc
072 7 _aTEC008000
_2bisacsh
072 7 _aTJF
_2thema
072 7 _aUYS
_2thema
082 0 4 _a621.382
_223
100 1 _aKöster, Friedemann.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_954579
245 1 0 _aMultidimensional Analysis of Conversational Telephone Speech
_h[electronic resource] /
_cby Friedemann Köster.
250 _a1st ed. 2018.
264 1 _aSingapore :
_bSpringer Nature Singapore :
_bImprint: Springer,
_c2018.
300 _aXIII, 184 p. 60 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aT-Labs Series in Telecommunication Services,
_x2192-2829
505 0 _aIntroduction -- Fundamentals -- Speech Quality in a Telephone Conversation -- Perceptual Quality Space in a Telephone Conversation -- Direct Scaling of Perceptual Dimensions in a Conversational Situation -- Conversational Validation Experiments -- Resulting Quality Profile in a Telephone Conversation -- Instrumental Diagnostic Conversational Quality Modeling -- Conclusions.
520 _aThis book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems. .
650 0 _aSignal processing.
_94052
650 0 _aApplication software.
_954580
650 0 _aCustomer services.
_954581
650 1 4 _aSignal, Speech and Image Processing .
_931566
650 2 4 _aComputer and Information Systems Applications.
_954582
650 2 4 _aCustomer Service and Call Center.
_954583
710 2 _aSpringerLink (Online service)
_954584
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9789811052231
776 0 8 _iPrinted edition:
_z9789811052255
776 0 8 _iPrinted edition:
_z9789811353468
830 0 _aT-Labs Series in Telecommunication Services,
_x2192-2829
_954585
856 4 0 _uhttps://doi.org/10.1007/978-981-10-5224-8
912 _aZDB-2-ENG
912 _aZDB-2-SXE
942 _cEBK
999 _c79384
_d79384