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024 7 _a10.1007/978-3-031-02259-3
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082 0 4 _a004.6
_223
100 1 _aLankes, R. David.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_983338
245 1 0 _aNew Concepts in Digital Reference
_h[electronic resource] /
_cby R. David Lankes.
250 _a1st ed. 2009.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2009.
300 _aVIII, 63 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSynthesis Lectures on Information Concepts, Retrieval, and Services,
_x1947-9468
505 0 _aDefining Reference in a Digital Age -- Conversations -- Digital Reference in Practice -- Digital Reference an a New Future -- Conclusion.
520 _aLet us start with a simple scenario: a man asks a woman "how high is Mount Everest?" The woman replies "29,029 feet." Nothing could be simpler. Now let us suppose that rather than standing in a room, or sitting on a bus, the man is at his desk and the woman is 300 miles away with the conversation taking place using e-mail. Still simple? Certainly--it happens every day. So why all the bother about digital (virtual, electronic, chat, etc.) reference? If the man is a pilot flying over Mount Everest, the answer matters. If you are a lawyer going to court, the identity of the woman is very important. Also, if you ever want to find the answer again, how that transaction took place matters a lot. Digital reference is a deceptively simple concept on its face: "the incorporation of human expertise into the information system." This lecture seeks to explore the question of how human expertise is incorporated into a variety of information systems, from libraries, to digital libraries, to information retrieval engines, to knowledge bases. What we learn through this endeavor, begun primarily in the library context, is that the models, methods, standards, and experiments in digital reference have wide applicability. We also catch a glimpse of an unfolding future in which ubiquitous computing makes the identification, interaction, and capture of expertise increasingly important. It is a future that is much more complex than we had anticipated. It is a future in which documents and artifacts are less important than the contexts of their creation and use. Table of Contents: Defining Reference in a Digital Age / Conversations / Digital Reference in Practice / Digital Reference an a New Future / Conclusion.
650 0 _aComputer networks .
_931572
650 1 4 _aComputer Communication Networks.
_983341
710 2 _aSpringerLink (Online service)
_983344
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031011313
776 0 8 _iPrinted edition:
_z9783031033872
830 0 _aSynthesis Lectures on Information Concepts, Retrieval, and Services,
_x1947-9468
_983346
856 4 0 _uhttps://doi.org/10.1007/978-3-031-02259-3
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