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020 _a9783031792168
_9978-3-031-79216-8
024 7 _a10.1007/978-3-031-79216-8
_2doi
050 4 _aTK5105.5-5105.9
072 7 _aUKN
_2bicssc
072 7 _aCOM043000
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072 7 _aUKN
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082 0 4 _a004.6
_223
100 1 _aStone, Maria.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_988074
245 1 0 _aUnderstanding and Evaluating Search Experience
_h[electronic resource] /
_cby Maria Stone.
250 _a1st ed. 2022.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2022.
300 _aXVII, 87 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSynthesis Lectures on Information Concepts, Retrieval, and Services,
_x1947-9468
505 0 _aAcknowledgments -- Introduction -- How Search Engines Work -- How Searchers Think About Search -- How Measurement Works -- Components of Search that Can Be Evaluated -- Units of Analysis: Query, Task, User -- Types of Metrics for Search Evaluation -- What Gets Left Out: Understanding -- References -- Author's Biography.
520 _aThis book is intended for anyone interested in learning more about how search works and how it is evaluated. We all use search-it's a familiar utility. Yet, few of us stop and think about how search works, what makes search results good, and who, if anyone, decides what good looks like. Search has a long and glorious history, yet it continues to evolve, and with it, the measurement and our understanding of the kinds of experiences search can deliver continues to evolve, as well. We will discuss the basics of how search engines work, how humans use search engines, and how measurement works. Equipped with these general topics, we will then dive into the established ways of measuring search user experience, and their pros and cons. We will talk about collecting labels from human judges, analyzing usage logs, surveying end users, and even touch upon automated evaluation methods. After introducing different ways of collecting metrics, we will cover experimentation as it applies to search evaluation. The book will cover evaluating different aspects of search-from search user interface (UI), to results presentation, to the quality of search algorithms. In covering these topics, we will touch upon many issues in evaluation that became sources of controversy-from user privacy, to ethical considerations, to transparency, to potential for bias. We will conclude by contrasting measuring with understanding, and pondering the future of search evaluation.
650 0 _aComputer networks .
_931572
650 1 4 _aComputer Communication Networks.
_988077
710 2 _aSpringerLink (Online service)
_988078
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031792281
776 0 8 _iPrinted edition:
_z9783031792045
776 0 8 _iPrinted edition:
_z9783031792403
830 0 _aSynthesis Lectures on Information Concepts, Retrieval, and Services,
_x1947-9468
_988079
856 4 0 _uhttps://doi.org/10.1007/978-3-031-79216-8
912 _aZDB-2-SXSC
942 _cEBK
999 _c86196
_d86196