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008 200812s2020 sz | s |||| 0|eng d
020 _a9783030575991
_9978-3-030-57599-1
024 7 _a10.1007/978-3-030-57599-1
_2doi
050 4 _aQA76.9.C66
072 7 _aUBJ
_2bicssc
072 7 _aCOM079000
_2bisacsh
072 7 _aUBJ
_2thema
082 0 4 _a303.4834
_223
245 1 0 _aElectronic Government
_h[electronic resource] :
_b19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 - September 2, 2020, Proceedings /
_cedited by Gabriela Viale Pereira, Marijn Janssen, Habin Lee, Ida Lindgren, Manuel Pedro Rodríguez Bolívar, Hans Jochen Scholl, Anneke Zuiderwijk.
250 _a1st ed. 2020.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2020.
300 _aXVI, 414 p. 53 illus., 23 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aInformation Systems and Applications, incl. Internet/Web, and HCI,
_x2946-1642 ;
_v12219
505 0 _aE-Government Foundations -- Between overexploitation and underexploitation of digital opportunities - a case study with focus on affordances and constraints -- Developing an analytical framework for analyzing and comparing national e-government strategies -- A Pathology of Public Sector IT Governance: How IT Governance Configuration Counteracts Ambidexterity -- Barriers and Drivers of Digital Transformation in Public Organizations: Results from a Survey in the Netherlands -- E-Government Services and Open Government -- Smart Policing: A Critical Review of the Literature -- Utilizing the investment instrument for digital transformation: A case study of a large Swedish municipality -- Service Quality through Government Proactivity: The Concept of Non-Interaction -- Automatization of Cross-Border Customs Declaration: Potential and Challenges. A Case Study of the Estonian Customs Authority -- AI-Enabled Innovation in the PublicSector: a Framework for Digital Governance and Resilience -- Systematic literature review: Technical Debt Management -- Measure what matters. A dual outcome service quality model for government service delivery -- Digital Inclusion Competences for Senior Citizens: the survival basics -- Walking a mile in their shoes-A citizen journey to explore public service delivery from the citizen perspective -- The role of domain-skills in bureaucratic service encounters -- Aligning stakeholder interests, governance requirements and blockchain design in business and government information sharing -- Approaches to Good Data Governance in Support of Public Sector Transformation through Once-only -- Governance challenges of inter-organizational digital public services provisioning: A case study on digital invoicing services in Belgium -- Open Data: Social and Technical Aspects -- A methodology for retrieving datasets from open government data portals using information retrieval and question and answering techniques -- Open Government Data from the Perspective of Information Needs - A Tentative Conceptual Model -- Towards a Framework for Open Data Publishers: A Comparison Study between Sweden and Belgium -- Open Government Data Systems: Learning from a Public Utility Perspective -- Collaboration in Open Government Data Ecosystems: Open Cross-sector Sharing and Co-development of Data and Software -- Towards Generic Business Models of Intermediaries in Data Collaboratives: From Gatekeeping to Data Control -- AI, Data Analytics, and Automated Decision Making -- Generating more value from government data using AI-An exploratory study -- Identifying risks in datasets for automated decision-making -- Using Government Data and Machine Learning for Predicting Firms' Vulnerability to Economic Crisis -- Smart Cities -- Towards Data-Driven Policymaking for the Urban Heat Transition in the Netherlands: Barriers to the Collection and Use of Data -- Identifying Strategic Planning Patterns of Smart Initiatives. An Empirical Research in Spanish Smart Cities -- Demographical attributes explaining different stages of OG development in Spanish Local Governments -- Identification of competencies and teaching models for the governance of smart sustainable cities in the South American context.
520 _aThis book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2020). The conference was held virtually due to the COVID-19 pandemic. The 30 full papers presented were carefully reviewed and selected from 118 submissions. The papers are clustered under the following topical sections: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities.
650 0 _aComputers and civilization.
_921733
650 0 _aApplication software.
_999055
650 0 _aArtificial intelligence.
_93407
650 0 _aDatabase management.
_93157
650 0 _aCoding theory.
_94154
650 0 _aInformation theory.
_914256
650 1 4 _aComputers and Society.
_931668
650 2 4 _aComputer and Information Systems Applications.
_999058
650 2 4 _aArtificial Intelligence.
_93407
650 2 4 _aDatabase Management.
_93157
650 2 4 _aCoding and Information Theory.
_999060
700 1 _aViale Pereira, Gabriela.
_eeditor.
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_999061
700 1 _aJanssen, Marijn.
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700 1 _aLee, Habin.
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700 1 _aLindgren, Ida.
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700 1 _aRodríguez Bolívar, Manuel Pedro.
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700 1 _aScholl, Hans Jochen.
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700 1 _aZuiderwijk, Anneke.
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776 0 8 _iPrinted edition:
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776 0 8 _iPrinted edition:
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830 0 _aInformation Systems and Applications, incl. Internet/Web, and HCI,
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856 4 0 _uhttps://doi.org/10.1007/978-3-030-57599-1
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