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020 _a9783031390166
_9978-3-031-39016-6
024 7 _a10.1007/978-3-031-39016-6
_2doi
050 4 _aQA76.758
072 7 _aUMZ
_2bicssc
072 7 _aCOM051230
_2bisacsh
072 7 _aUMZ
_2thema
082 0 4 _a005.1
_223
100 1 _aCastillo, Francisco.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_9100013
245 1 0 _aManaging Information Technology
_h[electronic resource] /
_cby Francisco Castillo, Korina Monoso.
250 _a2nd ed. 2024.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2024.
300 _aXXI, 295 p. 104 illus., 75 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
505 0 _a1. Introduction -- 2. IT Areas and Functions -- 3. Organization and Human Resources -- 4. Managing Operations -- 5. Managing projects -- 6. Cut-over into operations -- 7. Project Governance -- 8. Agile-SCRUM project management -- 9. IT Portfolio Management -- 10. IT Security -- 11. Appendix A: Sample Terms of Reference (TOR).
520 _aThere are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations - the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need - managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. In this second edition, besides a number of corrections and updates throughout the text, chapter 8 on "Agile Project Management" replaces the former chapter 8 completely, and chapter 10 on "IT Security" has been newly introduced as this topic has become more and more important for both management and operations during the last six years. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author's extensive experience in industry. .
650 0 _aSoftware engineering.
_94138
650 0 _aSoftware engineering
_xManagement.
_912779
650 0 _aElectronic data processing
_xManagement.
_9100015
650 1 4 _aSoftware Engineering.
_94138
650 2 4 _aSoftware Management.
_952656
650 2 4 _aIT Operations.
_931703
700 1 _aMonoso, Korina.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
_9100019
710 2 _aSpringerLink (Online service)
_9100021
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031390159
776 0 8 _iPrinted edition:
_z9783031390173
776 0 8 _iPrinted edition:
_z9783031390180
856 4 0 _uhttps://doi.org/10.1007/978-3-031-39016-6
912 _aZDB-2-SCS
912 _aZDB-2-SXCS
942 _cEBK
999 _c87760
_d87760